Acknowledgements
Foreword
Chapter 0: About this book
Chapter 1: Home and away
Core competences
Surfacing expectations
Understanding your own cultures
Profiling your own cultures
Best practice: Focused on goals, flexible on approaches
Chapter 2: Difference and common ground
Competing values?
Power in national cultures and organisational cultures
Time in national cultures and organisational cultures
Communication in national cultures and organisational cultures
Individualism and group-orientation in national cultures & organisational cultures
Best practice: Building a common culture
Chapter 3: Individuals and groups
Stereotypes
Personality and behaviour – at work and at home
Personality
Connecting personality and culture
Best practice: Get to know your team
Best practice: The role of leadership
Case study 1
Chapter 4: Direction
The relationship between setting direction and uncertainty
Direction and vision
Communicating direction: Big picture or detail? Push or pull?
Long and short-term orientation
Past, present and future
Best practice: Top-down or bottom-up or something else?
Case study 2
Chapter 5: Organisation and change
Attitudes towards change
Changing organisational structure
Working in international projects as a driver of organisational change
Working without a leader as a feature of organisational change
Best practice: The four Ps
Case study 3