What do Jeremy Comfort and Peter Franklin mean by
‘The Mindful International Manager’?
Mindful international managers focus with understanding on the context and process of communication and cooperation as well as on their outcome.
This means that mindful international managers:
• pay attention to their own cultural and individual assumptions, values and norms;
• realise that these are only one set of guiding principles for action amongst
• pay attention to what they can see of the cultural and individual assumptions, values and norms of the people with whom they are working;
• try to see the different cultures and situations they are in through the eyes and with the feelings of the people they are working with;
• take account of these different perspectives and feelings in their own actions and in their evaluations of people from different cultures
• create understanding when communicating with people with backgrounds different from their own, for example, by
· listening actively
· modifying their language to make it more comprehensible
· testing their own understanding and
· paying attention to non-verbal behaviour.